Beyond the Buzzwords: Making Skills-Based Hiring Real
Explaining skills, capabilities, and aptitudes
So many articles, podcasts, and videos champion the need to shift from traditional requisitions with endless lists of specific requirements to skills-based hiring. We are told to replace rigid job requisitions with “capabilities frameworks” and to value “aptitude” over “experience.”
It sounds progressive, but for the recruiter staring at a job requisition, or the candidate trying to reformat their resume, it often sounds like semantic chaos.
What is the actual difference between a skill and a capability? How do you replace a bullet point that says, “Must have a Master’s Degree” with an “aptitude”?
If we want to move beyond the buzzwords, we need to stop treating these terms as synonyms. They are distinct layers of human potential. To make skills-based hiring real, we must first agree on a dictionary of talent.
The Vocabulary of Potential
To dismantle the job description, we must understand the four layers of hiring criteria: The Requirement (The Proxy), The Skill (The Tool), The Capability (The Application), and The Aptitude (The Potential).
1. The Rigid Requirement (The Proxy)
What it is: A static credential or metric. Examples: University Degree, 5 Years of Experience, PMP Certification.
Why we use it: It is a shortcut. We assume that if someone has done a job for five years, they must be good at it. We assume that a degree equals critical thinking.
The Problem: These are proxies. They correlate with ability, but they do not guarantee it. A rigid requirement screens out talented self-taught people and screens in mediocre people who just held a job for five years but did nothing.
2. The Skill (The Tool)
What it is: A specific, learnable proficiency. It is granular and often binary—you can either do it, or you can’t. Skills are observable, measurable, and trainable.
Examples: Writing Python code, creating a Pivot Table in Excel, operating a forklift, speaking fluent Spanish.
The Practical Test: If you can test it with a simple quiz or a 10-minute task, it is likely a skill.
3. The Capability (The Application)
What it is: A combination of skills, knowledge, and behaviors applied in a complex context to achieve a result. It is the ability to mobilize your skills to solve a problem. Capabilities reflect how a person adapts, solves problems, and applies judgment.
Examples: Strategic Planning, Crisis Management, Stakeholder Negotiation, User Experience Design.
The Practical Test: You cannot check this off with a quiz. You assess it by asking, “Tell me about a time when...” or by giving a work-sample simulation. A capability answers the question: Can you use your skills to create value in a messy, real-world environment?
4. The Aptitude (The Potential)
What it is: An innate or developed capacity to learn and adapt. It is the “hardware” of the brain rather than the “software” (skills) currently installed.
Examples: Pattern recognition, cognitive flexibility, curiosity, empathy.
The Practical Test: This is about future velocity. If a candidate doesn’t know Python (Skill) but has high logical reasoning (Aptitude), they will likely learn Python in two weeks.
The Transformation: How to Replace Rigid Requirements
The shift to skills-based hiring isn’t about deleting the requirements section of a job description; it’s about translating it. We need to look at why we asked for the rigid requirement and replace it with the underlying skill or capability.
Scenario A: The Project Manager
The Old Way (Rigid): “Must have 7+ years of experience in Project Management and a PMP Certification.”
The Translation: Why do we ask for 7 years? Because we want someone who doesn’t panic when the timeline slips. Why do we ask for a PMP? Because we want someone who understands the organization's terminology.
The New Way (Skills & Capabilities):
Skill: Proficiency in JIRA and Asana (The tools).
Capability: Stakeholder Alignment: The ability to navigate conflicting priorities between engineering and marketing teams to keep a launch on track.
Capability: Risk Mitigation: The ability to identify bottlenecks in a workflow before they stop production.
The Result: You stop screening out the brilliant coordinator who ran complex events for 4 years but lacks the “7-year” badge, and you screen out the PMP holder who knows the theory but cracks under pressure.
Scenario B: The Marketing Data Analyst
The Old Way (Rigid):
“Must have a Bachelor’s Degree in Statistics or Mathematics.”
The Translation: We aren’t hiring the degree; we are hiring the ability to find truth in numbers.
The New Way (Skills & Capabilities):
Skill: Advanced SQL querying and Tableau visualization.
Aptitude: Analytical Reasoning: The ability to look at a dataset and intuitively spot anomalies or trends that don’t fit the pattern.
Capability: Data Storytelling: The ability to explain complex statistical findings to non-technical executives in a way that drives business decisions.
The Result: You open the door to the self-taught coder or the biology major who loves data, provided they have the skills (SQL) and the capability (Storytelling).
For Recruiters: Writing the New Job Description|
To make this real, you must change how you discuss the job with the hiring manager. When a manager says, “I need an MBA for this role,” challenge them with the “So That” exercise.
Manager: “I need an MBA.”
Recruiter: “You need them to have an MBA so that they can do what?”
Manager: “So that they understand how to read a P&L and don’t make bad financial decisions.”
The Translation:
Skill: Financial literacy (P&L reading).
Capability: Commercial Acumen (Making sound financial decisions).
The New Job Description Structure: Instead of a laundry list of requirements, try this structure:
The Mission: What problem will this person solve?
The Toolbox (Skills): The specific technologies or techniques they must know on Day 1.
The Powers (Capabilities): The complex behaviors they must demonstrate (e.g., “Navigating Ambiguity”).
The Runway (Aptitude): What we will teach them, provided they have the capacity to learn.
For Candidates: How to Sell Your Capabilities
If companies are dropping rigid requirements, candidates must stop relying on rigid resumes. A chronological list of job titles is no longer enough. You must curate your experience around capabilities.
Don’t just list tasks. * Old Resume Task: “Managed a team of 10 sales reps.” (This is a rigid fact).
Capability Statement: “Transformational Leadership: Rebuilt a fractured sales culture by implementing new coaching protocols, resulting in a 20% increase in retention.”
Map your skills to outcomes. If you are trying to break into a new industry, leverage your Aptitude.
“While I have not used Salesforce (Skill), I have mastered three different CRM systems in my past roles (Aptitude for learning systems), and I can leverage my capability in Pipeline Management to ensure data integrity.”
The Bottom Line
Replacing “5 Years Experience” with “Capability in Strategic Planning” is not just a vocabulary swap. It is a shift in risk assessment.
Rigid requirements are a safety blanket. They feel safe because they are easy to measure. Capabilities are harder to measure, but they are infinitely more predictive of success.
In a world where software changes every six months, hiring for the Skill (the tool) is necessary, but hiring for the Aptitude (the ability to learn the next tool) and the Capability (the ability to use the tool to solve problems) is the only sustainable strategy.
The future of hiring isn’t about lowering the bar by removing degree requirements. It’s about raising the bar by demanding proof of ability rather than proof of attendance or past learning that may have been forgotten.



The 'So That' exercise is genuinely helpful for anyone stuggling to translate requiremnts into actual capabilities. I've seen too many job postings that ask for credentials without thinking about what they're really trying to assess. Your point about aptitude being the 'hardware' versus skills being the 'software' reframes how we should think about learning velocity in hiring. Do you think most companies are ready to actually test for these capabilities, or is it still too easy to fall back on the MBA requirement?
Absolutely pure 24-carat gold, Kevin. Thank you for articulating the problem and the solution so succinctly.