Charlene’s Problem

An Interactive Case Study

Photo by Magnet.me on Unsplash

A change of pace for mid-summer. A case study for you to explore and comment on. Let me know if you like this sort of challenge.

Charlene faces a challenge. One month ago, she was hired to work with a hiring manager who had about 200 call center requisitions to fill in a 90-day window. The positions weren’t unusual and did …